NHS Property Services to Now Appoint New National Car Park Operator

After only two days since the last statement from NHS Property Services about the car parking at Townlands Memorial Hospital, we have received this one below which confirms that a new national supplier may now replace Smart Parking.

The statement reads:

“NHS Property Services (NHSPS) has pledged to work with patients and stakeholders in Henley to design a new parking system at Townlands Memorial Hospital, once it appoints a contractor to manage all its car parks nationally.

NHSPS, which owns 10% of the NHS estate in England, is in the process of procuring a single company to run the car parks in its portfolio that need to some form of management. New systems would be brought in by the provider on a phased basis.

Once appointed, patient and community representatives will be invited to work with the provider to help design a new parking system at Townlands to improve the experience for visitors.

The existing system at Townlands, provided by Smart Parking, remains in place and patients must continue to use it to avoid receiving a Penalty Charge Notice (PCN).”

Tony Griffiths, Head of Facilities Management Special Projects, said: “We would like to appoint the national provider before September and all our car parks that need some form of management, including Townlands Memorial Hospital, would, in time, be run by that provider.

“We will be working closely with the national provider to ensure the experience of using NHSPS car parks is focussed around the needs of visitors.

“In Henley, we want to make the system easy to use so we’ll be asking local people, including patients, our NHS partners, MP John Howell and members of the Townlands Stakeholder Reference Group, how they would like it to work.”

The new operating model for the parking management service will change so that income generated will not be kept by the provider.


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