Situation Vacant – Investment Services – Business Analyst (Project Management)

The Role:
To provide Project Management and Business Analyst capabilities for Global Distribution Services. To analyse business needs for efficient and cost-effective Client and Product reporting solutions. Collaborate with other key stakeholders on the design, testing, implementation, & support of such systems in accordance with company methodology.

Duties and Responsibilities:

  • Work with business units to manage and implement complex and/or multiple corporate projects
  • Own projects through the whole project lifecycle, ensuring the proposal and development of effective solutions are in line with business and system strategies and follow appropriate project methodologies
  • Partner with the Program Manager through project initiation, estimation, planning, execution, monitoring and closure to ensure project success
  • Analyse and document user requirements for change/enhancements to business processes and/or systems. This may involve investigation of third party vendors
  • Design new working processes and solutions where required
  • Maintain project schedules, budgets, plans and monitor overall progress and team performance
  • Deliver all project management related artefacts require for the correct level of governance
  • Identify and manage project issues and risks, develop constructive solutions and recommend or implement specific actions to address them, ensuring escalation where appropriate
  • Conduct post implementation reviews, project closure and handover of operational processes to business owners
  • Communicate, influence and build relationships at all levels within the organization. This includes relationship management of key stakeholders and senior managers
  • Perform risk analysis on existing and proposed processes
  • Elicit requirements using interviews, document analysis, business process descriptions, use cases, scenarios, task, data/process modelling, and workflow analysis
  • Review, analyse, and evaluate business systems and user needs to determine problem/opportunity/solution resolution and translate them into application and operational requirements
  • Manage changes to requirements (documentation, impact evaluation, communication to all stakeholders, and change validation/verification)
  • Work with Testing Team to ensure test scripts are created and updated based on reported issues/changes/upgrades to the software
  • Developing structured user manuals and conduct user training where necessary

Work Experience/Knowledge:

  • Proven Business Analyst/Project management experience within the financial industry
  • Experience in requirements gathering and business process improvement
  • IT literate with intermediate to expert knowledge of the Microsoft suite of products, including Office, Project and Visio
  • Experience working in an iterative development Environment demonstrating knowledge of business process, and workflow methodologies
  • Knowledge of structured business analysis, business/data modelling tools and techniques
  • Knowledge of quality assurance and testing methodologies a plus
  • Knowledge of the Software Development Life-Cycle (SDLC). Agile methodology experience is a plus

Required Skills:

  • Strong Project Management and Analytical skills
  • Must be a detail-oriented, self-starter with strong organizational skills to multi-task
  • Able to work independently but effectively in a team environment. Able to take ambiguous assignments, organize them, move quickly and execute until completion
  • Able to help managers and teams document their current state and develop their future state, using tools like process mapping, statistical analysis and other process improvement tools
  • Excellent verbal and written communication skills combined with ability to listen effectively. Clear, flex to the audience, can talk with line employees and senior management
  • Must be great at building relationships and working collaboratively
  • Strong proficiency in MS Office applications, especially Excel, PowerPoint and MS Project. Ability to develop/help others develop PowerPoint presentations.
  • Strong results focus; action-oriented
  • Ability to flex to the styles of different groups and individuals (e.g., must be able to be assertive when needed, including w/senior management)
  • Exceptional requirements gathering and documentation skills
  • High attention to detail concerning data, testing and analysis

Education/ Training/Experience:

  • Completion of an accredited Computer Science/IT or Managements Information systems bachelor’s program or commensurate relevant work experience.
  • Industry knowledge of business analysis best practices and methodologies is a plus

Key Competencies

  • Exhibits Integrity
  • Achieves Excellence
  • Builds Partnerships
  • Maintains Client Focus

This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, qualifications or working conditions associated with this position. Job descriptions may be altered at the discretion of management based on business needs.

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