Situation Vacant – Front Office Manager

Working in this stunning 40 bedroom, boutique lifestyle hotel in the heart of Henley-on-Thames, you will be joining a new dynamic and passionate team at The Relais Henley.  Your role as the Front Office Manager is to make certain that you and the team provide the best, first and last impressions to our guests  to ensure they return time and time again.

You will be responsible for overseeing the day to day running and of the Front Office hotel operation, including reception and nights  and  ensure the delivery of exceptional and unique service standards are met across all areas.  You will contribute to the creation of the brand and maximise  our reputation, revenue and profitability across all areas in line with budget expectations.

It’s very important that you are a confident communicator with the ability to  lead and develop your team. You must have the ability to role model to you team and ensure they are always friendly, helpful, smart and presentable and it goes without saying that you must have a genuine passion to give excellent customer service that our guest expect from The Relais Henley.

Ideally, we are looking for well-rounded Front Office Manager, in similar size and style hotel environment who has a solid financial and commercial awareness.  You will be self-motivated forward-thinking individual with strong Front Office background,.

Benefits:

• Up to £35,000pa
• 28 days annual
• Cycle to work scheme
• Team and company social events
• Meals on duty
• Uniform provided
• Excellent discounts across the Hotel portfolio
• Workplace pension

Sound like the ideal role for you? Apply today!

Send current CV to hr@therelaisretreats.com

*All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.